Submit your complaint directly to McDonalds and mention that you posted your complaint on Complain. So I ordered Hotcakes and sausage and a large orange juice. Read more. I ordered one med. On the pickup counter, they gave me two meds. Then on my way home I found out in med. I ordered, via drive through, and after paying I noticed that I had been charged for 2 McGriddle breakfast orders.
I had ordered 2 Sausage Egg McMuffin breakfast orders. The manager, Ember or Amber, was adamant that I had ordered Disgusting attitude from the Manager. Missing items again on my order. I told a different manager but nothing got done until 4 months later. They allowed him to quit instead of firing him so he could get a job at a different restaurant. I was so uncomfortable working because they allowed him to come in and he would always stare at me. That is just not right!! I would find the gf on the floor in the office crying cause they would be fighting all night.
Again nothing was done to separate the 2. I was never late for work in the nearly 3 years that I was there, would come in when asked, stay late when asked and when my Granddaughter was born took 10 days off but they called me in 3 times and I went. My GM Cody tatro told me I coudn't be employee of the month and never was.
I often visit the Landen oh location, but will not return. If I am not mistaken, we are in America. So why then do I have to deal with Mexicans every time I go to this location.
Now, my problem is, they don't speak English!!!! This is the mangers! I have seen the looks on the faces of the other employees and couldn't imagine what they must go thru!
I had an order messed up, and not only was the little short lady rude, but I couldn't even understand her! I will no longer visit this location! The rest was dry bread and the bread was not all that soft when I picked it up it crumbled. This happened a little after 12 noon so you would have thought food would have been hot. The service was good. Employee was friendly and thanked me.
I was just on lunch so I could not run back over there to show them. It will be a long time before I go back. This one is located at the intersection of Sheldon Shop Rd. I ordered a chicken sandwich, small sprite, and sausage and egg English muffin meal with a orange juice. I had two one dollar bills in my cup holder but only 5 twenties in my wallet. Of course she is taking the next order etc. At that point she told me she would "check on it" and continued with the next customer.
When I got my food I told the food person I was waiting for change and she told me to pull up and wait. There was none, so I left to get my grandkids to school. I asked for next level supervisor and they said Jo Anne was in a class but would return on Monday. I know if this is not resolved by a supervisor sometime today it will not happen. After a few more calls I was given Jo Anne's number but only got her answer message.
I was also given a number for Lamar Brown but no one answers that number either. I stop by this McDonalds a few times a week, and the food orders are messed up half the time but I put up with that with no complaint. But I am not going to let the short change go by with no action. But with no supervisor to monitor what she is doing maybe she has nothing to worry about.
This will be my last trip to McDonalds. I don't have this happen at Chick-fil-a or Hardees a little farther down the road so that is where I will be going from now on. If this is not resolved as I now don't expect it to be, I will leave negative reviews for McDonalds wherever such opportunity exists to warn others about the lack of oversight of employee actions.
I have an employee complaint about McDonald's. I have been an employee since August at store , dereen. Location in Savannah g.
No encouragement he calls is workers stupid dump he yells and he constantly talks down to his employees and make the feel worthless I don't feel that this is acceptable. He is to represent McDonald's corporate name and held accountable. I politely asked the cashier that I don't want any ghirkens on my big mac meal burger. Instead he argues with me and has an attitude, saying I said "no garnish", What a joke!
There was no way to get out of line. My experience at other McDonald's is that if your food is not ready they have you pull into a parking spot and an employee will bring out your order to speed up the line.
When I got to the window the employee had no idea what I ordered. I asked if I could speak to a manager and was told she was busy. I said no problem I have waited 25 minutes what is a couple more. The manager, Griselda, then appeared but refused to talk with me. She was not doing anything but said she would not come to the window. It was not until I waited there 7 minutes that she finally came to the window. She was so unprofessional and this is enough that I will never go back to that McDonald's and will be sharing my complaint with everyone I know.
So now the McDonalds commercials show breakfast 24 hours a day. If you show a biscuit sandwich on television you should serve it. Letting customers down is not what I expected out of a so called leader of the industry. I posted this on Facebook and will be complaining on Twitter to McDonald's later. I was the 4th vehicle to the cashier window and was in the position for the duration until I got my food.
I called from my car to the manager inside and was told that they were filling orders. For one, the parking lot was not busy with walk-in customers I called again after not moving for 15 minutes and the staff did not know what to say but sorry.
By the time I got to the cashier, I asked him what was going on and he mentioned he just got on shift and they have a new manager, Ashley. I told him we should not pay for our food or be given coupons for the inconvenience of a 40 minute wait in the drive-thru.
The traffic in the drive-thru was long! When I got my food I told them the service and management is very poorly run and that I will be reporting this to the corporate headquarters. No apology at the window and the manager was there looking all stressed. This should not be happening and if the manager is not trained to handle orders or the drive-thru, it's a problem! I was looking for an apology from the manager who should have been by the drive-thru window as we exited and passed out coupons or something!
I ordered a 20 piece McNugget and one double cheese burger to go through the drive-in window. Very slow service. Now it is midnight and I got my order and my order was wrong. I told the employee it was wrong, he then called his manager. I was late for my shift at work also.
The things with one visit. I was late for work. This is ashame I will never go back to McDonalds ever again Amen. I still have my receipts for this ordeal. I usually go through the Drive-Thru. My concern was one last week the woman forgot to give me a receipt or change. I didn't have the heart to say anything as she may be new since they have had a sign looking for help.
Yes I know I should have said something as that helps with there training, I let it slide, that was my error. I did remind her of the change she didn't look to happy, but they do have some who work the window who look unhappy especially if they error. I hope you can understand my concern, I have found myself when someone wants to go to McDonalds is to say don't go to the one on Woodside, they will not give you your change.
At this time, I usually suggest going to different hamburger place other than McDonalds. Placed order for two sausage and biscuit and two senior coffee in drive up-there was a sign that there was free coffee with any breakfast sandwich, got to the window to pay the lady charged me for two senior coffee, I ask why she said there was a charge for the coffee.
I usually buy at a McDonalds on Goodman Rd in Southaven, Ms but the last two times I visited there; there has been a line all the way to the street and one time after placing the order they told me I would have to come in to place the order they were having technical difficulties- The difficulty they were having was no one to wait on people.
I usually get free senior coffee at local McDonalds-is there different policies with different stores?? This McDonald's has homeless people come and hang out in the restaurant for hours.
Some even sit on the floor by the door! The tables are sticky and filthy and cleaned so sporadically that they smell awful. I have never seen so much garbage on a floor in a McDonald's in my life. It overflowed from the garbage bin and nobody bothered to pick it up. This is literally the most disgusting place that served food that I have ever walked into in my life.
I'm very surprised the Department of Health hasn't shut it down. I was so hungry that I ordered my food anyway and left as quickly as possible. Than on the way home I threw the food in the trash.
Just looking at it made me sick and I couldn't bring myself to eat it. Shame on McDonald's for allowing such a disgusting place to stay open. Shame on you McDonald's! Ordered a meal but did not the the fries ask the cashier they said they did not charge me for fries i said okay then i will buy went to hand my credit card now cash only after they took my card 3 min before to pay for the meal this Is BS they told me can't do anything sorry sir how can a company mess up an order then not make it right even when i said i would pay.
Very Bad Business. They are Not busy and this store is Absolutely Disgusting! Trash overflowing out of can, all over floor throughout restaurant. Not 1 clean table at all even the "party area" that is closed is Absolutely Disgusting! Employees walked through lobby numerous times and just ignored the mess.
I went to Mcdonalds in Sand Springs Oklahoma yesterday morning It was am. When I pulled up to the drive thru order speaker I was told "We can't take your order right now because of "technical difficulties". Can't you just microwave one and take my money". I was answered with" We can't take your order now because of "technical difficulties", please drive away!
People aren't smart enough to take someones money and give the a f-in sausage biscuit. Skip to main content. Categories Fast Food McDonalds. Rated 1. Contact McDonalds Corporate Toll free phone number: Company website www. Support email address help mcdonalds. Better Business Bureau rating A-. Browse reviews of other Fast Food.
Nabisco reviews. Frito Lay 71 reviews. Gatorade 21 reviews. Pepsi 28 reviews. General Mills 58 reviews. Coca Cola 24 reviews. Chipotle 80 reviews. Friendly's 35 reviews. Subway reviews. Burger King reviews. Starbucks reviews. Taco Bell reviews. Top McDonalds Complaints Browse more than reviews submitted so far. Joyce williams from Detroit, MI. Oct 19, John Vecchione from Beverly, MA.
Oct 18, John Vecchione. Aimee from Monroe, LA. Oct 12, Oct 11, Robert Ellis from Chicago, IL. Oct 10, Oct 09, Nigel kerslake from Camberley, ENG.
Oct 08, Rinku Kumar from Delhi, DL. Sep 30, Not maintain leaves balance. Sep 18, Cody Knable from Redmond, WA. Sep 13, Rita Brady from Miami, FL. Sep 01, Aug 30, Joel dwyer from Kitchener, ON. Aug 12, Kyle harner from Douglas, GA. Aug 08, Jul 27, Winford Nettles from Jacksonville, FL. Jul 09, Michele kaye from Hammonton, NJ. Jun 27, Derek Hart from Dearborn, MI. Jun 20, Lucy Lou from Atlanta, GA. Jun 11, May 31, Robyn Turner from Summerfield, IL.
May 24, May 17, Cierra Hill from Nellysford, VA. Apr 23, Apr 04, Mar 27, Deborah Wolf from Pewaukee, WI. Mar 22, Deborah Wolf. Yvette Lykes from Westminster, CA. Kathy tomasetti from Lemoore, CA. Mar 16, Michelle Gibson from Fayetteville, NC. J todd from Bexleyheath, ENG. Sharon Brobst from Auburn, CA. Navneet singh Jonty from Houston, TX. Jul 22, Jul 03, Don Wheeler from Concord, NH. Jun 28, Tammi Boudin from Ringgold, GA. Jun 19, May 02, Kema Hughes from Lancaster, TX.
Apr 30, Apr 25, Pam from Bedminster, NJ. Jul 18, Thomas M. Davis from Eastman, GA. D Smith from Loveland, OH. Gerda de Wet from Johannesburg, GT. Jul 17, Jul 16, Jul 15, Jul 14, Wanda Roman from Jamaica, NY. Jul 12, Jessica stevenson from New York, NY. Shelia Papke from Taylor, MI. Jul 11, Barb Kalina from Grafton, WI. Jul 10, Austin morine from Townsend, GA. Jun 29, The guy at the register is taking money.
Thomas Anderson from Tacoma, WA. Jean Vest from Sumter, SC. Lucinda Paicely from Noblesville, IN. Jun 26, Haley from Spartanburg, SC. Vanessa Mackey from Pontiac, MI. Jun 10, Jun 09, Jackie Sternod from Seattle, WA.
Jun 07, Kathy Baker from Wilson, NC. Howard Johnson from Ashburn, VA. Jun 05, Terry Spain from Seattle, WA. Jun 01, May 30, Mary Andreasen. General Platt. May 29, Lester Gideon from Straszyn, PM. May 28, Stephanie Bham. James Dingman. May 27, Leon Tanksley. Terrible, unprofessional!
Never will go back again! Deann staples from Niagara Falls, NY. May 25, Wylie McBride. Jennifer Lamothe. Bob from Philadelphia, PA. May 23, A Dreyfus. Timothy Miller. May 22, Lesli Burke. May 21, Tresa Godfry. May 20, Garry Moshenko. May 06, Tashel Starks-Bogar. May 05, May 03, Edward Cahill from Charlotte, NC. Ray Barrosse. May 01, Dina Odom. Apr 29, Ed Pisano from Reston, VA. I have also calledl the number and spoke to a representative. Aug 17, Feb 16, Nov 19, Feb 01, Shawna from Daphne, AL.
Sep 07, Patrick bloodgood from Post Falls, ID. Feb 09, Bob Howard from Omaha, NE. Nov 21, Jordan Astek from Salem, IN. Feb 11, Dwight Cruz from Lemoore, CA. Cynthia Saxon from Sorrento, LA. Nov 17, Judy spinnati from Portsmouth, OH. Aug 13, Lynne from Cardiff, WLS. Mar 07, Rebecca chafin from Edgewater, FL. Mar 01, Christy Lane from Loveland, OH. Oct 06, Connie Delgado from Denver, CO.
Sep 25, Gary Green from Berryville, VA. Bonnie Grayer from Washington, DC. Dec 21, Kelli Schmidt from Sunnyvale, CA. Oct 28, Todd Renner from Holmdel, NJ. Oct 20, Pam from Honolulu, HI. May 19, Bill Ryan from Ozawkie, KS. Apr 10, Solomon Grant from Brooklyn, NY. Mar 12, Before you file your case, make sure to check your local court rules regarding small claims, especially if you're planning on suing in a state other than the one in which you reside.
You can sue McDonald's if they refuse to cooperate with resolving an issue with your purchase or service. It doesn't matter how small the issue is, the company has a responsibility to rectify any mistakes they made while providing you with a service or product. To do this, you must draft a demand letter that explains the situation and how the company can correct it.
You should include contact information in your complaint letter and make sure to send it via certified mail so you have proof of delivery. If you think it's worth it, then the next step is to fill out the paperwork and file the complaint against McDonald's.
You must serve McDonald's with a summons ordering them to appear at your court date. If you believe that a company has not met your expectations and, as a result, have been harmed by their actions or inaction, then you may be entitled to compensation for the damages that have occurred.
In less than five minutes, DoNotPay will generate the demand letter and mail it to the company, requesting that they respond to your complaint. If your issue with McDonald's is a serious one that you feel has been overlooked by the company itself, you can file a complaint with the Better Business Bureau BBB. The BBB is an entity that monitors corporate behavior and can intervene on your behalf if need be.
Your complaint must be filed in writing and submitted via the BBB's official website. The Bureau will investigate your complaint and may be able to resolve it through mediation. If your complaint is legitimate, then you will receive a response within 60 days of when you submit it. Do you really need to set aside astronomical amounts in order to pay a lawyer to draft legal documents or sue someone in small claims court?
Believe it or not, the answer is no! Thanks to DoNotPay, all that cash can remain in your pocket.
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