To maintain the value of these certifications and ensure the integrity of the results of our exams, Cisco uses CCTV cameras in the Lab environment during testing to prevent, identify, and address misconduct and cheating. Payment Types: Lab sites in China will only accept payment via wire transfer. All other locations only accept online credit card payment American Express, Visa, Mastercard, or Discover. See " lab exam scheduling and payment information " for details.
You are responsible for any fees your financial institution may charge to complete the payment transaction. Due Date: Full payment must be received at least 30 days before the lab exam date. Only one email notification is sent as a payment reminder. Payments generally take one to seven business days to process, so be sure to initiate payment in advance of the due date.
It is important that if payment will be made by wire transfer, it is scheduled well in advance to prevent the lab date from being dropped. Exams for which payment is not received by the due date will be automatically dropped from the schedule.
If you still wish to take the lab, you must rebook the exam online and complete your payment. There is no guarantee that your original date will still be available once it has been dropped for non-payment. If you book an exam for a date within the payment window, you must complete payment on the day you book the exam, or the registration cannot be submitted. Candidates are ultimately responsible for making the lab payment on time; Cisco will not be held liable for any candidates automatically dropped due to non-payment.
Processing: Credit card payments entered into the system will be processed on the payment due date, as will invoices for all payment types.
Be sure the company name, invoicing address, and email address are complete and accurate to ensure the proper delivery of your invoice. No invoices will be generated before the lab exam due date. A Reread involves having a second proctor load your configurations into a rack to re-create the test and rescore the entire exam. Rereads are available for the Enterprise Infrastructure, and Service Provider technology tracks.
A Review involves having a second proctor verify your answers and any applicable system-generated debug data saved from your exam. Reviews are available for all other tracks.
This process takes up to three weeks after receipt of payment. Only one appeal per lab attempt is permitted. Only exams with potential to change from fail to pass will have the option to request an appeal. The result of the appeal is a confirmation of the existing fail or an update to a pass. Make your request within 14 days following your exam date by using the "Request for reread" link next to your lab record. Payment is made online via credit card and your Reread or Review will be initiated upon successful payment.
You may not cancel the appeal request once the process has been initiated. Refunds are given only when results change from fail to pass. Before the payment window: Cancellations or changes to the original exam date or location may be made free of charge if completed before the lab payment window. To make any changes, you must log into the Lab scheduling tool and drop your current lab.
Then you can reschedule according to the preferred date or location. If you book an exam within the lab payment window, you must complete payment at the time of booking. If you need to cancel an exam before the payment window, and have paid via a wire transfer that has already cleared, you are eligible for a full refund by requesting support via the Certifications online support tool. Reschedule within the lab exam payment window: If you want to reschedule within the lab payment window, you can do so for a USD fee.
You will not be able to reschedule 30 days before your exam date. No refunds will be issued. If you cannot make your lab date: If you are not able to attend your scheduled lab date, contact support to let them know the lab seat will not be used.
You will forfeit your payment if you do not want to reschedule for a fee. If you do not contact support, you will be marked as a "no show" for the exam and be barred from booking another exam for 30 days. Candidates Requiring Visas: If you require a Visa to attend your lab exam, it is strongly recommended that you apply 10 to 12 weeks before your lab date. Visa requirements may vary per country. Therefore, it is the candidate's responsibility to research and understand their Visa country requirements prior to booking lab exams.
Cisco cannot assist with any required Visa documentation and is not responsible for any changes to a country's Visa requirements. Candidates who fail to obtain the required Visa letter will still be bound by the cancellation policies and must cancel their lab exam before the payment due date. For example: A candidate failing an exam on May 1 may retake that exam on June 1, but not before. You can view your lab exam results online login required , usually within 48 hours.
Start times for exams are indicated in your email notification but can also be found on the web page associated with each lab location for a list, see Lab exam locations. Please verify your email address in your candidate profile so we can notify you of any changes. If you have any questions about the start time of your exam, please contact customer support through the Certifications online support tool.
If you arrive more than two hours after the start of your exam, you will not be allowed to start. If you arrive less than two hours late, you will be allowed to start but you must finish with the rest of the group. If a candidate does not pass the practical exam within three years of passing the qualification exam, he or she must retake the qualification exam before being allowed to attempt the practical exam again. Pass marks are set by using statistical analysis and are subject to change. The pass score is given on the examination score sheet at the end of the test.
Scores on written exams are automatically downloaded from testing vendors, but may take up to 10 days to appear in the CCIE database. Rereads are not available for CCDE written exams. Each question on the CCDE written exam has specific criteria to be met, and points are awarded accordingly based on pre-defined scoring rules using detailed statistical analysis. Therefore, rereads are not offered for the CCDE written exams.
Skip to content Skip to search Skip to footer. Exam policy requirements. Age requirements and policies concerning minors Candidate identification and authentication Candidate rights and responsibilities Cisco candidate rules agreement. Confidentiality and agreements Embargoed country policy Privacy. Age requirements and policies concerning minors In compliance with the Cisco privacy policy , age requirements for Cisco certification are as follows: Underage minors are children under 13 who may not test or receive certification even with parental consent The Cisco global certification program allows minors to test on all written exams electronically and lab exams.
Minors are individuals between years of age who, with parental or legal guardian consent, may take tests and if passed, receive certification. For any person participating in a location that requires by law a lower minimum age for entry into such programs, then the minimum age limit for that person will be the stated minimum required age.
Cisco reserves the right to impose additional restrictions to comply with local data protection laws. If a candidate would like the exam results to count towards earning certification, the Cisco certification and confidentiality agreement must be signed by the parent or legal guardian of the minor and emailed or mailed to Cisco. Individuals 18 years or older are eligible for certification without any age-related restriction. PCPT gives no partial credit. If you pick one correct and one incorrect answer, you do not get half credit, but instead you miss the whole question.
PCPT does not penalize you for guessing. In other words, PCPT scores an unanswered question just like one that is answered incorrectly. The short version: we know very little, and we can guess other details. The score calculation is not published — First, Cisco exams use a — point scale, with no information about how the number is calculated.
Testlet and Simlet questions counts as 1 question in the question counter — The exam software on exam day shows an up-counter from 1 to N as you work through the questions.
Testlet and Simlet questions count as 1 in that counter. Testlet and Simlet question scoring as 1 or N questions is not published — Although the question counter counts these questions as 1 question — a useful fact to know when estimating your time when taking the exam — Cisco is silent as far as I know about how they grade. Could each testlet or Simlet sub-question count as much as a single independent multichoice question? The final score report is sparse — The score report at the end of the exam gives you some information, but not enough to let you figure out exactly what questions you missed.
The impact on scoring is that you cannot guess how Cisco scores based on the final score report. No penalty for Guessing — Yep, guess away. The exam software even reminds you to answer the questions before moving on, at least for multichoice questions. Basically, we do not know a lot about the scoring. Does Cisco weight questions? Probably, but we just do not know.
Does Cisco give partial credit? While likely on Sim questions, Cisco is silent on their certification web pages, best I can tell. The short, and admittedly predictable conclusion: scores on practice exams cannot accurately predict how you will do on the real exam.
It can only be used as a general guideline. The more practical questions are these: how general is the score? And if you want to rely on practice exam scores as a predictor, is there a way to use your practice exam score be a better predictor than it otherwise would be? For instance, say you get a score of Does that mean the score generally predicts you will score between — ?
Not a very practical wide range. But, can you do something so that a score of generally predicts you will make a — ? The cut score is although in some exams you either get an or an so really you might need an I think CCNP passing scores vary.
I tend not to worry too much about what the passing score for any exam is. Whatever the passing score may be, doesn't change how hard I'm going to try when I'm in the exam room! Below is an answer to a question on Cisco's Certifications Online Support page "Exam simulation questions carry greater weight than typical multiple-choice or fill-in-the-blank test questions in calculating a candidates' final exam score.
At the end of the exam the overall score will be calculated and the candidate will be provided with a score report pinpointing areas of strength and weakness. Exam scores are based on a point scaling system that is widely used in the industry. Your score can fall within a point scale of to points. You are automatically awarded points for beginning the test and can score up to points if you answer every question correctly on the exam. Please note that the specific number of points awarded to a given question varies on each exam.
Graham M. Absolutely, we all shouldn't worry about the passing score, it just gives you that nerve. I suggest just do it, stay focused, and it will happen. God knows I've screwed up twice thus far. Graham, Good post!
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